Privacy policy

Privacy Policy

Last Updated: April 2026

At Homaco, operated by HOMA CONSULTANCY LTD, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from homaco.shop (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Identity Data: Name, username, or similar identifier.

  • Contact Data: Billing address, shipping address, email address, and telephone numbers.

  • Financial Data: Payment card details (processed securely via our payment gateways; we do not store full card numbers).

  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

 

  • Communicate with you;

     

  • Screen our orders for potential risk or fraud; and

     

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

     

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

 

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Payment Processors: We use secure payment gateways to process transactions.

  • Shipping Partners: We share your contact and shipping details with carriers (e.g., Royal Mail, DPD) to fulfill your delivery.

  • Compliance with Law: Finally, we may also share your Personal Information to comply with applicable laws and regulations or to respond to a lawful request for information we receive.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Your Rights (UK GDPR)

If you are a resident of the United Kingdom or the European Economic Area (EEA), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

6. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Credit card information is encrypted using secure socket layer technology (SSL).

7. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@homaco.shop or by mail using the details provided below:

 

  • Brand Name: Homaco

  • Company Name: HOMA CONSULTANCY LTD

  • Phone: +44 7404 797625

  • Email: support@homaco.shop

  • Address: Cleves Castle Street, Bletchingley, Redhill, United Kingdom, RH1 4QA